What to Send Your Broker When You're AOG

When an aircraft is grounded, the slowest part of an AOG buy is usually not the search. It is the back-and-forth while the broker asks for the details needed to quote the right part with the right paperwork. Send these in the first message and the first options come back faster.

The 10 things to include in an AOG request

1. Part number, with dash number and any approved alternates. Include interchangeable or superseding part numbers from your IPC so the search isn't limited to one exact number.
2. Quantity. And whether you'd take a partial shipment now with the balance to follow.
3. Acceptable condition. New (NE), new surplus (NS), overhauled (OH), serviceable (SV), or whether as-removed (AR) is useful for an exchange core. If OH only, say so.
4. Required certification. FAA 8130-3, EASA Form 1, dual release, or OEM certificate of conformity. This is the detail most often missing, and the one that decides which options are usable. (See 8130-3 vs EASA Form 1 vs certificate of conformity.)
5. Aircraft type and serial or registration. Only what's needed to confirm effectivity, especially for parts with mod status or service bulletin differences.
6. Ship-to and need-by time. The station or MRO doing the work, the local time you need it, and whether the address can receive outside business hours or needs a counter-to-counter or hand-carry option.
7. Outright purchase, exchange, or either. If exchange, note who owns the removed unit and where the core will ship from.
8. Details on the removed unit. Part and serial number, time or cycles if known, and the reason for removal. Exchange pricing and core acceptance depend on it.
9. Trace requirements. Last-operator trace and non-incident statement, and back-to-birth records for life-limited parts, if your quality program requires them.
10. Who approves and how you'll pay. The name and phone number of the person who can approve a quote at 2 a.m., and your PO or payment method, so a found part doesn't sit waiting for sign-off.

Copy and paste template

Subject: AOG – [aircraft type] – [P/N]

P/N (and alternates):
Qty:
Condition acceptable: NE / NS / OH / SV / AR core
Certification required: 8130-3 / EASA Form 1 / dual / CoC
Aircraft type and S/N or reg:
Ship to:
Need by (local time):
Outright, exchange, or either:
Removed unit P/N, S/N, reason for removal:
Trace required:
Approver name and phone:
PO / payment:

International shipments

If the part is going outside the US, add the end user and end use. Export-controlled items need it, and every international order is screened against US government restricted-party lists before it ships. Having the details up front avoids a hold at the last step.

What happens next

With a complete request, we aim to send first options within 2 hours, any time of day. Each option shows condition, certification, trace, lead time and price side by side, with our fee in writing, so you approve exactly what ships.

Send an AOG requestAircraft we support

General guidance only. Your operator's or repair station's quality manual governs which parts and documents are acceptable.